Shipping Policy

At AcousticPanels.gr, we strive to provide a reliable and efficient shipping service for our customers. Here are the key details regarding our shipping policies:

  1. Delivery Timeframe: Please note that the delivery time for your order may vary. Generally, our items arrive within 10 to 45 days after the order has been placed. However, factors such as product availability, customs clearance, and shipping destination may influence the exact delivery timeframe.

  2. Courier Selection: We carefully choose reliable couriers to ensure the safe and timely delivery of your acoustic panels. Our preferred courier for shipping is [insert preferred courier name]. This choice is based on their track record of reliable service and commitment to customer satisfaction.

  3. Tracking Information: Once your order has been dispatched, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment and obtain real-time updates on its location and estimated delivery date.

  4. Shipping Costs: Shipping costs will be calculated based on factors such as the weight, dimensions, and destination of your order. The applicable shipping fees will be displayed during the checkout process.

  5. International Shipping: We offer international shipping to select countries. Please ensure to provide accurate and complete shipping information to avoid any delays or issues with customs clearance.

  6. Customs and Duties: Please note that customs duties, taxes, and any other import fees may apply to international shipments. These charges are the responsibility of the customer and are not included in the product or shipping costs. Customs policies vary by country, so we recommend contacting your local customs office for more information.

  7. Order Processing Time: Before shipping, we require a certain processing time to prepare your order for dispatch. This includes order verification, quality control checks, and packaging. The processing time is typically 1-3 business days, but it may vary based on product availability.

We aim to provide you with the best shipping experience possible. If you have any further questions or concerns regarding our shipping policies, please feel free to contact our customer support team, and we will be happy to assist you.